A resident amenity with a human touch
A resident amenity your team does not have to staff.
Close By Concierge provides apartment communities with a weekly Community Concierge Desk where residents receive personalized help finding trusted local services and navigating everyday needs.
Weeklyonsite office hours
Human-powereda real person, not a chatbot
LocalFort Worth, Crowley, Benbrook and nearby
The core service
Technology organizes the request. A real person finds the answer.
Communities partner with Close By Concierge to offer a weekly Community Concierge Desk as a resident amenity. Residents get a practical place to start, and property teams get a managed program that does not require a new hire.
Weekly office hours
A dedicated Community Concierge is onsite each week to answer questions, receive requests, and help residents in person.
Community request tool
Each property gets its own QR code and landing page so requests are tied to the right community.
Personal research
Every request is reviewed by a real person who researches relevant options and practical next steps.