Practical support in Fort Worth, Texas

Everyday life is complicated. You don't have to figure it out alone.

Close By Concierge helps you navigate everyday life with practical support—from technology and paperwork to appointments, errands, research, and organizing the next steps.

Whether you're helping an aging parent, feeling overwhelmed by paperwork, struggling with technology, or simply need a dependable extra set of hands, Close By Concierge is here to help.

Book a visit Community partnerships

✓ Patient✓ Judgment-free✓ Practical

Two adults working together with a laptop, calendar, and paperwork at a kitchen table

✓

One thing at a time.
We'll help you find the next step.

Why Close By Concierge?

Sometimes you just need someone who knows how to sort things out.

Most people don't need someone to take over. They need someone patient enough to sit beside them, make sense of the situation, create a plan, and help get things done.

We combine organization, problem-solving, research, coordination, and practical support to make everyday life feel less overwhelming.

Services

Practical help for the tasks that keep piling up.

Sort It Out Visit

$100

A focused visit to tackle the things you have been putting off.

Technology questions and device setup
Passwords, Wi-Fi, printers, and online accounts
Paperwork, routine letters, and forms
Appointments, calendars, and reminders
Grocery or prescription pickup, returns, and errands
Waiting for repair technicians
Researching local services and comparing providers
Coordinating appointments and next steps
Organizing closets, pantries, paperwork, or household systems
Creating action plans and finding local resources

Designed to help you make meaningful progress on your priority list.

Monthly Concierge Visit

$95/month

One scheduled visit each month to help you stay organized and keep life moving forward.

One monthly concierge visit
Brief phone or text support for quick questions between visits
Priority scheduling

Perfect for clients who enjoy having a trusted person available every month.

Weekly Concierge Support

$375/month

Ongoing practical support for technology, errands, appointments, paperwork, and coordination.

One scheduled visit every week
Priority scheduling
Brief phone and text support between visits

Ideal for clients who benefit from regular help with everyday life.

Phone and text support is for brief questions related to your concierge plan—not 24/7, emergency, or unlimited on-demand assistance.

Who we help

Capable people deserve capable support.

Close By Concierge supports adults who want an extra set of hands—without giving up their independence or being made to feel like a problem.

01Older adults living independently

02Adults living alone

03Busy professionals

04Adult children helping parents

05People overwhelmed by paperwork

06People frustrated by technology

07People navigating unfamiliar systems

08Anyone ready to get organized

Community partnerships

Resident Sort It Out Sessions

Bring practical one-on-one help directly to your residents. Instead of another group presentation, residents reserve individual appointments for personalized help.

No presentations.No sales pitch.Just practical one-on-one support.

Technology questionsPhones and tabletsPasswordsOnline accountsMail and paperworkScheduling appointmentsCalendar setupResearching local servicesFinding community resourcesCreating action plansEveryday organization

Partnership optionsPersonalized one-on-one resident sessionsOne-time Resident Sort It Out DayMonthly Resident Services Partnership

Bring Sort It Out Sessions to Your Community

What we can sort out together

Everyday help that makes life feel more manageable.

Bring the task, the pile, or the situation you are not sure how to handle. We'll help you understand it, organize it, and move it forward.

Technology help

Phones, tablets, laptops, Wi-Fi, printers, passwords, apps, and online accounts.

Paperwork & life admin

Sorting mail, organizing documents, understanding routine letters and forms, and creating simple filing systems.

Scheduling & coordination

Making appointments, setting up calendars and reminders, coordinating services, and keeping track of next steps.

Research & local resources

Finding information, comparing service providers, locating community resources, and preparing questions to ask.

Errands & household logistics

Grocery or prescription pickup, returns, waiting for repair technicians, and handling practical to-dos.

Organization & action plans

Organizing closets, pantries, paperwork, or household systems—and turning an overwhelming list into a clear plan.

We create
systems.We solve
problems.We coordinate
solutions.We do not replace licensed professionals.

We don't provide medical or personal care, repairs, cleaning, or legal, financial, or tax advice—but we can help you research options, schedule the right professional, and coordinate the next steps.

Kassandra Ayala, founder of Close By Concierge

About

Hi, I'm Kassandra Ayala.

I've spent my career helping people navigate complicated systems, coordinate programs, improve experiences, and solve operational challenges.

Along the way, I discovered that many people don't need someone to do everything for them. They need someone patient enough to help them understand the situation, organize the next steps, and move forward with confidence.

Whether we're troubleshooting technology, organizing paperwork, researching local resources, coordinating appointments, or catching up on life's to-do list, my goal is the same:

Help people feel more organized, more confident, and less overwhelmed.

Frequently asked questions

Good questions. Straight answers.

Still wondering if your task is a fit? Reach out. You will never be pressured into booking.

What kinds of things can you help with?+

We help simplify everyday tasks: technology, paperwork, scheduling, research, errands, household organization, and coordinating services.

Who is this service for?+

Any adult who would benefit from a patient, capable extra set of hands.

What areas do you serve?+

Close By Concierge is based in Fort Worth, Texas. Availability may vary by location; send your ZIP code and we'll confirm in-person service availability.

Can family members book services?+

Yes. Adult children and other family members may arrange and pay for a visit, with the client's knowledge and consent.

What services do you not provide?+

We do not provide medical or personal care, house cleaning, laundry, yard work, heavy lifting, repairs, emergency services, or legal, financial, tax, or translation services.

Can communities schedule Resident Sort It Out Sessions?+

Yes. Communities can host a one-time event or arrange recurring sessions where residents reserve private, individual appointments for practical help.

Let's sort it out

Tell us what's on your list.

You don't have to know exactly what you need. Tell us what is feeling complicated, and we'll help you figure out the right next step.

Email[email protected]

Phone682-490-0154

Service areaFort Worth, Texas & nearby communities