A distinctive amenity, professionally managed.
Close By Concierge gives residents access all month, a real person to help them navigate everyday needs, and a monthly Concierge Day that doubles as a community-building event.
A distinctive resident amenity
"A Community Concierge included with your lease" is a leasing and retention tool residents can understand immediately.
Available all month
Residents can request help anytime by QR code, form, email, or text instead of waiting to catch someone onsite.
Less pressure on leasing staff
Everyday resource questions get a dedicated home instead of interrupting teams that are not staffed for that work.
Monthly Concierge Day
A real resident event with face-to-face help and a catered gathering the property does not have to plan or run.
Useful resident insights
Monthly reporting surfaces anonymized engagement, recurring needs, emerging trends, and recommended partners.
No internal hire
A managed resident support program without hiring, training, supervising, or adding a new property role.
Light verification. Private by default.
Resident-level information is limited to authorized Close By Concierge staff. Property management receives aggregate trends and usage - not resident names, apartment numbers, or private request details unless a resident authorizes involvement.