A distinctive amenity, professionally managed.
Close By Concierge gives residents a consistent human point of connection while helping property teams offer practical support without adding another internal role.
A distinctive resident amenity
A consistent human point of connection competing communities may not offer.
Less pressure on leasing staff
Everyday resource questions go to a Community Concierge instead of the front desk.
Stronger engagement
Support for new-resident onboarding and a reason to stay connected.
Useful resident insights
Monthly reporting surfaces recurring themes and emerging trends.
Partner development
Recommended local partners and suggested events are drawn from real requests.
No internal hire
A managed resident support program without hiring, training, or adding a new position.
Light verification. Private by default.
Resident-level information is limited to authorized Close By Concierge staff. Property management receives aggregate trends and usage - not resident names, apartment numbers, or private request details unless a resident authorizes involvement.